1. Lessons must be booked at least 3 hours in advance to ensure proper scheduling.
- Payment must be the lesson commences to confirm the booking.
- Cash payment is preferred, though bank transfer can be arranged with the instructor upon request.
2. Cancellation & Rescheduling
- Cancellations made less than 24 hours before the lesson are non-refundable.
- Rescheduling requests should be submitted as early as possible to ensure availability. Late requests may be subject to scheduling limitations.
- If the instructor cancels due to illness, vehicle issues, or unforeseen circumstances, an alternative lesson time will be provided or credited.
3. Instructor Arrival & Communication
- Upon arrival, the instructor will attempt phone contact. If unanswered within 15 minutes, the lesson will be considered forfeited, and the full lesson fee will still apply.
- The instructor will only knock on the door if specifically requested by the learner or if phone communication is unsuccessful.
4. Student Hygiene & Dress Code
- Students should arrive in clean clothing, free from strong odors such as smoke or pet hair, to accommodate those with sensitivities or allergies.
- Practical and comfortable clothing is recommended. Footwear must be suitable for driving eg, loose-fitting shoes, sandals, or high heels are not advised as they can interfere with pedal control.
5. Conduct & Behavior
- Students must maintain a polite, respectful, and cooperative attitude during lessons.
- Rude, aggressive, or disruptive behavior will not be tolerated. Repeated violations may result in lesson termination without refunds.
6. Extreme Weather & DVSA Policies
- In cases of severe weather (heavy snow, ice, flooding) impacting driving safety, lessons may be rescheduled at no additional charge.
- The instructor will determine whether a lesson can proceed based on safety considerations.
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Terms & Conditions for Vehicle Use in Practical Driving Test
1. Test Fee & Coverage
A non-refundable fee of One Hundred Pound is charged for the use of the driving school vehicle during the practical test. This fee covers:
- Vehicle preparation and maintenance to comply with DVSA standards.
- Fuel and wear-and-tear costs.
- Instructor support, including pre-test guidance.
- Insurance coverage tailored for learner drivers during the test.
- Pick-up and drop-off service within local areas.
- Vehicle replacement if a mechanical failure occurs.
2. Eligibility & Training Requirements
- Candidates must complete at least 40 hours of professional training if they are complete novices.
- Candidates with prior experience may require fewer lessons, based on the instructors assessment.
- A valid UK provisional driving licence is required.
- Instructor approval is necessary for vehicle use, ensuring candidates are sufficiently prepared.
3. Test Booking & Payment
- Payment must be completed before the test begins to confirm the booking.
- Cash payment is preferred, though bank transfer can be arranged with the instructor upon request.
- Cancellations made less than 24 hours before the test are non-refundable.
4. Vehicle Usage & Conditions
- The vehicle provided will be clean, fully insured, and meet DVSA test requirements.
- Candidates must arrive at the test centre at least 10 minutes before their scheduled test.
- The instructor may deny vehicle usage if the candidate is deemed unfit to drive due to illness, lack of preparedness, or suspected intoxication.
5. Pick-Up & Drop-Off Service
- Pick-up and drop-off services are included for local areas; additional charges may apply outside the designated range.
- Pick-up time will be arranged in advance for punctual test arrival.
6. Vehicle Replacement Guarantee
- If the assigned vehicle experiences mechanical failure, a replacement will be arranged at no extra charge.
- Every effort will be made to ensure a replacement vehicle is available, though extreme circumstances may affect availability.
7. Cancellation & Rescheduling Policy
- Cancellations made less than 24 hours before the test are non-refundable.
- If the DVSA cancels the test due to weather or unforeseen factors, the vehicle can be rebooked at no extra charge.
8. Liability & Responsibilities
- The driving school is not responsible for the test outcome. Success depends solely on the candidates performance.
- Damage to the vehicle caused by reckless driving during the test may result in additional charges.
- The driving school is not liable for DVSA policy changes affecting test procedures or requirements.
9. Test Documentation & Legal Requirements
- Candidates must bring their provisional licence, theory test pass certificate (if applicable), and any DVSA-required documents.
- Failure to provide the correct documents may result in test cancellation, and the test fee will remain non-refundable.
10. Adverse Weather & DVSA Policies
- If the DVSA postpones the test due to severe weather, the vehicle booking can be rescheduled without additional fees.
11. Post-Test Arrangements
- Regardless of the result, the instructor will provide transport back home.
- If the candidate passes, guidance will be provided on applying for a full licence.
- If the candidate fails, structured feedback can be offered upon request.
12. Agreement & Acknowledgement
By booking the vehicle for their driving test, the candidate acknowledges and agrees to all terms and conditions outlined above.
These terms and conditions are subject to change at the discretion of the driving school.
- Any updates will be communicated to students in advance.
- Continued use of the school's services after changes are implemented constitutes acceptance of the updated terms.
13. Driving Test Booking & Administration fee
We offer a test booking service for pupils actively training with us. If you prefer not to manage your own booking through the official DVSA website, we are happy to arrange it for you.
- A non-refundable admin fee of Eighteen Pound applies per booking. This covers time spent monitoring availability, securing test dates, and managing correspondence.
- The DVSA test fee (currently Sixty Two Pound for a weekday car test) will be charged separately.
- You will receive a booking confirmation with all relevant details once the test is secured.
- This service is optional learners may choose to book independently if they prefer.